WHAT IS INCLUDED IN A SEASON CONTRACT?

Unlimited plowing from November 15th to April 1st, one time in a 24 hour period.

DO YOU PROVIDE PER TIME (single time) PLOWING?

No, the time needed to provide for a one time customer takes away from our loyal service to our other customers. We provide unlimited season contracts only.

WHAT TIME of day DO YOU BEGIN SNOW REMOVAL?

When the snow accumulation reaches 6”, we will be out and plowing.

There is no set schedule on time, depending on where your house is on the route, but we WILL be there. The timing of snow removal varies from day-to-day, but operations begin anywhere between 1:00 A.M. and 5:00 A.M. Due to the variability of winter storms, there is no specific arrival time at your house every day.
 

How do you measure snow accumulation?

Snow accumulation is measured from a live feed camera in Tahoe Vista.

What resources do you use to watch the weather forecast?

We primarily use opensnow.com, noaa.gov and kcra3.com as our main weather sites.

WHY DO YOU CLEAR DRIVEWAYS IN THE MIDDLE OF THE NIGHT?

Operating in the middle of the night allows us to maneuver through the snowy streets without the added congestion of traffic and people. It allows us to work faster than during the day.

WHAT IS YOUR POLICY ON REMOVING snow BERMS?

The county berm is removed as quickly as possible when the county has finished the designated area/neighborhood.

HOW CLOSE WILL YOU GET TO MY GARAGE DOOR?

In most cases, we can safely maneuver within 12” to 18” inches of your garage door, car, stairs and/or entry. Our operator will remove snow from around these areas to the best of his ability, but we don't want to risk damage to your property by attempting to get closer.

WHAT IF A CAR IS PARKED IN MY DRIVEWAY?

If you aren't home or are unable to move your vehicle, we will clear the snow around it to the best of our ability, again within 12” to 18”. If your car has been moved by our next pass through the route, we will remove the rest of the snow.